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Charles Stanley & Co. Limited
55 Bishopsgate
London, EC2N 3AS
020 7739 8200
Client satisfaction
93%
of our Discretionary Managed Private Clients who responded are satisfied
with Charles Stanley
Results from our 2020 Private Client Survey – Discretionary results only.
Charles Stanley surveyed 4,631 Investment Management clients; 1,065 responded; a 23% response rate.
Net Promoter Score (NPS)
63%
How likely are our Discretionary Managed
Private Clients to recommend Charles Stanley
9%
19%
72%
*NPS Score = Promoters % (scores 9 or 10) - Detractors % (scores 6 to 0)
Our awards
Nominations
Defaqto Service Rating
Please see below the rating Charles Stanley has obtained for an excellent level of service for DFM Service as reflected by the Defaqto Gold Service Rating.
Defaqto Star Ratings
Please see below the ratings Charles Stanley have obtained which uniquely combine an assessment of the features and benefits that a product has to offer.
Defaqto Diamond Ratings
Please see below the ratings Charles Stanley have obtained which uniquely combine a quantitative assessment of both performance and numerous other data points, including manager tenure, assets under management and costs.
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