Information available from the Site and/or the App
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- The terms and conditions applicable to the operation of your account with Charles Stanley operate in conjunction with these Terms, although the former shall take precedence in the case of any conflict between them.
- Neither this Site nor the App should be regarded as an offer or solicitation to conduct designated investment business, as defined by the UK Financial Services and Markets Act 2000, in any jurisdiction other than the United Kingdom. Any research or other material on the following pages of this Site and/or on the App has been prepared for persons in the United Kingdom and is not intended for distribution or use outside the United Kingdom. Charles Stanley may be prohibited or restricted by legislation or regulation in any other jurisdiction from directing or making this Site or the App available to you; in particular the Site and the App are not for distribution in, nor directed at, persons in the USA, Canada or European Economic Area. If you are accessing this Site or the App from outside the UK, please contact us at the address below and we shall be pleased to confirm the position to you. You should satisfy yourself before reading any research or other material that Charles Stanley is permitted to provide it to you under relevant legislation and regulations. Charles Stanley accepts no responsibility whatever for any failure by a person resident outside the United Kingdom to observe the foregoing.
- You understand that while you may be able to access certain research tools and reports through this Site and/or the App, the availability of such information does not constitute a recommendation to buy, sell or otherwise trade all or any of the securities mentioned therein. Charles Stanley accepts no fiduciary duties to the reader of such material and in communicating such research material is not acting in a fiduciary capacity. Neither Charles Stanley nor any of its directors, officers, employees or agents shall have any liability, howsoever arising, for any error or incompleteness of fact or opinion in it or lack of care in its preparation or publication, provided that this shall not exclude liability to the extent that this is impermissible under the law relating to financial services. All statements and opinions are made as of the date on the face of the relevant research material and are not held out as applicable thereafter. Research recommendations are given in good faith but without legal responsibility and are subject to change without notice. You are recommended to seek advice concerning suitability from your investment advisor. Investors should be aware that past performance is not a reliable indicator of future results and that the price of shares and other investments, and the income derived from them, may fall as well as rise and the amount realised may be less than the original sum invested. You agree not to hold Charles Stanley and/or any of its respective officers, employees, agents or affiliates liable for any investment decisions made by you arising from the use of the Site and/or the App or its Content.
- Charles Stanley and its connected companies, their directors, members, employees and members of their families may have positions in the securities or derivatives (including derivatives, options and warrants) thereof of covered companies referred to in research. As a result, investors should be aware that Charles Stanley may have a conflict of interest that could affect the objectivity, independence and impartiality of its research. Investors should consider research as only a single factor in making their investment decision.
- Research material, where available, will carry the date of publication or, on a research circular printed overnight, the date on which it was sent to the printers. Where a price is quoted in research material it will generally, in the absence of contrary words, be the latest practicable price prior to distribution or, in the case of a research circular printed overnight, the closing price at the close of business.
- Prices and other share information provided within this Site and App are supplied on a delayed basis.
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Using the App
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- You shall not create any modifications or derivative works directly or indirectly using the Site or App, or components thereof, and any modifications or derivative works created directly or indirectly using the Site or App, or components thereof, or enhancements to the Site or App, shall vest on creation in, and be owned exclusively by, us, and you shall promptly on request execute any further documentation required to legally or commercially effect such assignment.
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- Charles Stanley may, at any time, without notice and for any reason, suspend your access to the App, disable the App, close the App indefinitely and/or terminate your right to access the App.
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- download the App from anywhere other than a store approved by us or install or use it on a jail-broken or rooted device;
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About this Site
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- Charles Stanley will not be liable for the consequences of any event beyond its reasonable control (including the electronic transmission of data, content, material and information over the internet and the interception or decryption of it by others) or for any damages resulting therefrom.
- The Site and the App are provided without warranties or other assurances of any kind. To the fullest extent permitted by law, neither Charles Stanley nor any other party involved in creating, producing or communicating the Site and/or the App shall be liable for any loss or damage, whether reasonably foreseeable or not, resulting from the use of or inability to use it, including but not limited to interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from force majeure, communications failure, theft, destruction, or unauthorised access to Charles Stanley's records, programs or services.
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- However, messages sent via the MyCS area of the Site and the App are secure and should only be used by clients to contact Charles Stanley regarding administrative issues in relation to their account (as such messages are encrypted and stored securely). We still urge you though not to send secure messages to Charles Stanley that relate to time-sensitive matters, such as, but not limited to, instructing us to deal. You agree that you do so at your own risk and that you hold Charles Stanley harmless from any loss that you may suffer as a result. An automated delivery receipt does not constitute acceptance of any email or message, sent securely or not, and we will only be deemed to have accepted it if we either expressly reply to or act on it. The use of emails by clients who have accepted the Charles Stanley Our Services and Business Terms is governed by those terms.
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- By accessing other websites through links provided by Charles Stanley (be it a hypertext link or other referral device), you agree to the following terms and conditions:
- Should you access or view content on any website that is not provided by Charles Stanley via the Site or the App, you do so at your own risk. Charles Stanley has no control over the content of an external website and is not responsible for it or any damages or losses that may arise from your use of it.
- The material available on external websites has been produced by independent providers that are not affiliated with Charles Stanley and may not be regulated by the FCA. Any opinions or recommendations expressed on external sites are solely those of the independent providers and are not the opinions or recommendations of Charles Stanley.
- You understand that while some of the linked websites may provide information and news stories about investments, the availability of such information does not constitute a recommendation to buy or sell or otherwise trade all or any of the securities discussed therein. You understand that you are responsible for your own investment decisions and you should seek your own professional advice as to the suitability of any investment mentioned in such information.
- You may not link to this Site without the prior written consent of Charles Stanley, nor must the Site be framed on any other website. Charles Stanley reserves the right to withdraw any linking permission without notice.
Third-Party Providers of Information
- All information provided by Digital Look Ltd, Thomson Reuters (or any of their affiliated companies) or any other third party (the "Information") on the Site or App is owned by or licensed to those companies and your use of the Information is limited to storing, filing in format print and displaying the Information for your personal use. In no event shall you publish, retransmit, redistribute or otherwise reproduce or communicate any Information in any format to anyone else. Charles Stanley shall not be responsible for any errors in the Information or for any damages (whether direct or indirect, consequential, punitive or exemplary) resulting therefrom. You agree to indemnify and hold harmless Charles Stanley for any cost, charges and damages resulting from your breach of this clause.
- "FTSE" is a trademark of the London Stock Exchange plc and The Financial Times Limited and is used by FTSE international Limited ("FTSE") under licence. Charles Stanley is licensed by FTSE to redistribute the FTSE™ 100, 250 & 350 and the TechMark and All Share Indexes (the "Indexes) on a delayed basis on the Site and App. The Indexes are calculated in accordance with a standard set of ground rules established by FTSE in conjunction with the Institute and Faculty of Actuaries and all rights in and to the Indexes vest in FTSE and/or its licensors. All information is provided for reference only. Neither FTSE nor its licensors shall be responsible for any error or omission in the Indexes.
- Some of the news services on the Site or App have been produced by independent providers that are not affiliated with Charles Stanley. Any opinions or recommendations expressed are solely those of the independent providers and not the opinions or recommendations of Charles Stanley. Information provided by the independent providers is believed to be reliable. However, Charles Stanley does not guarantee the timeliness, sequence, accuracy, or completeness of such information.
- You agree to comply with any restrictions or conditions imposed upon the use, access or storage of the data as may be notified to you by FTSE or Charles Stanley and you agree not to distribute or disseminate in any form or by any means (including but not limited to via the Internet or via any other electronic means) all or any of the data provided by Charles Stanley under licence from FTSE. You agree to indemnify and hold harmless Charles Stanley for any costs, charges and damages resulting from your breach of this clause.
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- All telephone calls are recorded for business purposes or to comply with regulatory obligations.
- For the purposes of S.21 Financial Services and Markets Act 2000 the Site and the App have been approved by Charles Stanley & Co. Limited.
- Charles Stanley Group PLC (registered in England No. 48796) is the parent company of Charles Stanley & Co. Limited.
- The principal companies within the Charles Stanley group of companies are:
- Charles Stanley & Co. Limited: Registered in England No. 1903304. Authorised and regulated by the Financial Conduct Authority (Reg. No. 124412)
- Rock (Nominees) Limited: Registered in England No. 1115143
- Fitzrovia Financial Planning Limited: Registered in England No. 11240082. Appointed Representative of Charles Stanley & Co. Limited (Ref. No. 806986)
- Each of the above companies has its registered office at 55 Bishopsgate, London EC2N 3AS, except for Fitzrovia Financial Planning Limited whose registered office is at 29/30 Fitzroy Square, London W1T 6LQ.
- ‘Charles Stanley’ is a registered trademark of Charles Stanley & Co. Limited.
- Charles Stanley's registered VAT number is 524732945.
- For general enquiries by email, please contact Charles Stanley at [email protected]. Please note that this email address is not secure.
- Charles Stanley & Co. Limited is a member of the London Stock Exchange and the Investment Association.
- The FCA Register and the FCA Handbook of Rules and Guidance can be accessed at www.fca.org.uk.
- In order to maintain the security of its systems, protect its staff and detect fraud and other crimes, Charles Stanley reserves the right to monitor all internet communications, including web and email traffic, into and out of its group company domains and/or systems. Monitoring includes checks for, but not limited to, viruses and other malignant codes, criminal activity and inappropriate, offensive or otherwise unacceptable use or content.
- Charles Stanley reserves the right to cooperate fully with any investigation by national and international police, regulatory authorities and other officials, and reserves the right to disclose any personal data (including personal or private electronic communication transmitted on the Site and/or the App) to such officials to the extent requested by them in connection with any such investigation, or as otherwise required by law or regulation.
- Current tax levels and reliefs may change and the value of any relief depends on individual circumstances.
- We may assign or transfer our rights and/or obligations under these Terms on notice (which may be posted on the Site) to any other person or entity. You shall not assign or transfer all or any of your rights, benefits or obligations under these Terms.