Looking after your clients

Your Charles Stanley Investment Manager will develop an appropriate investment strategy based on your clients' objectives, attitude to risk, overall time horizons and any restrictions such as the avoidance of certain companies or sectors. He or she will use this information to form the basis of the analysis and consequent asset allocation.

A decision on which type of service, Discretionary or Advisory Managed, is made and agreed in discussion with you. Please refer to the service comparison table here.

Transferring existing portfolios to Charles Stanley can be done speedily and simply

• The client completes and signs our account opening documentation.
• We carry out all the necessary 'Know your Client' and 'Anti Money Laundering' processes.

Communication will be directly between Charles Stanley and the client, with copies of reports available to you as the introducing IFA or Intermediary. For Advisory Managed accounts, we can correspond primarily with you if it is preferred that the account is set up in your firm's name, with the client as the sub-account. Your Investment Manager will maintain regular contact both with you and your client and adjust the portfolio to reflect any change in circumstances or attitudes.

We send out half-yearly valuations of the portfolio and, in order to satisfy regulatory requirements for Discretionary clients, centrally-generated valuations are sent out following 5th April and 5th October.